Home › Privacy Policy

Privacy Policy

Your privacy matters. Here is how we collect, use, share and protect your information.

Last updated: 8 June 2026

This Privacy Policy explains how Astro Logics (a brand operated by Brainguru Technologies) collects, uses, discloses and protects your personal data when you use our website, apps, tools and services at astrologics.in (the "Platform"). By creating an account or using the Platform, you consent to this Policy. If you do not agree, please do not use the Platform.

1. Information we collect

1.1 Information you give us

  • Account & identity: name, mobile number, email address, password, and (for astrologers) KYC and professional details.
  • Astrological / sensitive details: your date, time and place of birth, gender, and the relationship/owner of a chart you create. These birth details, and any health, relationship, financial or family matters you choose to discuss in a consultation, are sensitive - we process them only to provide the services you request.
  • Transactions: wallet recharges, consultation and order history, plan/membership details, and shipping address. Card/UPI/bank details are collected and processed directly by our payment partner (Razorpay) on a secure gateway - we do not store full card numbers.
  • Communications: chat messages, support tickets, reviews/ratings, and messages you send us on WhatsApp, email or the contact form.
  • Consultation recordings: voice/video consultations may be recorded only where you and the astrologer have consented on screen, for quality, safety and dispute-resolution. Recordings are stored privately and access-controlled.

1.2 Information we collect automatically

  • Device and connection data (IP address, browser/OS, device identifiers), and approximate location derived from IP.
  • Usage data - pages viewed, features used, time spent, referring/exit pages - via cookies and similar technologies.

2. How we use your information

  • To create and operate your account and provide consultations, Kundli/matchmaking tools, reports and shop orders.
  • To process payments, wallet credits, invoices and refunds, and to detect and prevent fraud or abuse.
  • To connect you with astrologers and personalise your readings and recommendations.
  • To provide customer support and resolve disputes and grievances.
  • To send service messages (OTP, transaction and order updates) and, with your consent, promotional messages - which you can opt out of at any time.
  • To improve, secure and analyse the Platform, and to comply with legal, tax and regulatory obligations.

3. Cookies & analytics

We use cookies and similar technologies in two groups. Necessary cookies keep you logged in, remember your preferences and secure the Platform - these are always on. Optional cookies load only after you consent through our cookie banner (you can change your choice any time via the "Cookie preferences" link in the footer):

  • Analytics - Google Analytics 4 (Google LLC): anonymised traffic measurement (pages viewed, features used) to improve the Platform. Loaded in Google "Consent Mode" - until you allow analytics, it runs without analytics cookies. Opt-out / controls: Google's privacy & terms and the GA opt-out add-on.

We do not use advertising pixels or any other third-party analytics or ad-retargeting trackers on the Platform.

You can also control or block cookies through your browser settings; some features may not work without the necessary ones.

4. How we share your information

We do not sell or rent your personal data. We share it only as needed, with:

  • Astrologers on the Platform - your name, birth details and the questions you share, so they can give you a reading.
  • Payment partner - Razorpay, to process payments and refunds securely.
  • Communication/OTP & messaging providers - e.g. our WhatsApp/SMS and email partners, to send OTPs and service messages.
  • Infrastructure providers - hosting and content-delivery vendors who process data on our behalf under confidentiality obligations.
  • Analytics partner - Google (Google Analytics 4), only after you consent to the analytics cookie category (see "Cookies & analytics" above).
  • Logistics partners - couriers, for delivering physical shop orders (name, address, phone).
  • Authorities - law-enforcement, courts or regulators where required by law, or to protect our rights, users or the public.
  • Business transfers - in connection with a merger, acquisition or reorganisation, subject to this Policy.

5. Data security

We use reasonable technical and organisational measures - encryption in transit, access controls and private storage for recordings - to protect your data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security; please keep your password confidential and tell us promptly of any unauthorised use.

6. Data retention

We keep your personal data for as long as your account is active and as needed to provide the services, and thereafter only as required to comply with legal, tax, accounting and dispute-resolution obligations, after which it is deleted or anonymised. Consultation recordings are retained for a limited period (currently up to 90 days) unless needed longer for a dispute or by law.

Birth-chart (Kundli) data: the birth details and computed horoscope/Kundli charts you generate are stored on your account so we can power your dashboard, reports, consultations and recommendations. When you remove or replace a saved chart, it is hidden from your view but retained by us in archived form (it is not immediately erased) for service continuity, your consultation history, dispute resolution and aggregate, non-identifying analytics. If you want a saved chart and its underlying birth data permanently and irreversibly erased, you can request this from our Grievance Officer (see below) and we will action it subject to any record we must keep by law.

7. Your rights

Subject to applicable law (including the Digital Personal Data Protection Act, 2023), you may:

  • Access, correct or update your personal data from your account or by contacting us.
  • Request deletion of your account and data (some records may be retained where the law requires).
  • Withdraw consent for marketing communications at any time.
  • Raise a grievance with our Grievance Officer (details below).

8. Children

The Platform is intended for users aged 18 and above. We do not knowingly collect data from children. If you believe a minor has provided us data, contact us and we will delete it.

9. International transfers

We are based in India and primarily process data here. If any service provider processes data outside India, we take steps for it to be protected consistently with this Policy and applicable law.

10. Third-party links

The Platform may link to third-party sites or services we do not control. Their privacy practices are their own - please review their policies.

11. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date; continued use after changes means you accept them.

Company & grievance details

This website (astrologics.in) and the "Astro Logics" brand are owned and operated by Brainguru Technologies Private Limited (CIN: U72200DL2011PTC227021) ("Astro Logics", "Company", "we", "us", "our").

  • Registered / operating address: 15, Block E, Sector 3, Noida, Uttar Pradesh 201301, India
  • GSTIN: 09AAECB7677B1ZK
  • General & support: info@astrologics.in · +91 80100 44888
  • Grievance Officer – Raj Singh (per the Information Technology Act, 2000 & rules, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023): reachable at grievance@astrologics.in or by post at the address above. We endeavour to acknowledge grievances within 48 hours and resolve them within 30 days.

Astro Logics provides astrological guidance for personal insight and well-being. It is not a substitute for professional medical, legal, financial, psychological or other licensed advice. You are responsible for the decisions you take.