Shipping & Delivery Policy

Last updated: 8 June 2026

This policy covers the shipping of physical products (gemstones, Rudraksha, yantras, malas, crystals and books) from the Astro Logics shop. Online consultations, reports and tools are delivered digitally and are not "shipped".

1. Where we ship

We currently ship within India only. (Our online consultations and free tools remain available worldwide.)

2. Dispatch & delivery time

• Orders are usually processed and dispatched within 2-5 business days. Energised or made-to-order items (e.g. certain gemstones that are cleansed/energised before dispatch) may take a little longer.
• Once dispatched, delivery typically takes 3-8 business days depending on your location and the courier; remote pin codes may take longer.
• These are estimates, not guarantees. Delays can occur due to courier issues, weather, festivals or events beyond our control.

3. Shipping charges

Shipping charges (if any) are calculated and shown at checkout based on the order value, weight and destination. Promotional free-shipping thresholds, where offered, are shown on the product or cart page.

4. Tracking

When your order ships, we send the tracking details to your registered email/phone, and you can also track it from the My Orders page.

5. Undelivered orders & address accuracy

Please provide a complete, accurate delivery address and a reachable phone number. If a shipment is returned to us undelivered because of an incorrect address, repeated failed delivery attempts or refusal to accept, we will contact you to re-ship (re-shipping charges may apply) or to process a refund as per our Shop Returns Policy.

6. Damaged or tampered parcels

If a parcel arrives visibly damaged or tampered, please refuse delivery if possible, or report it to us within 48 hours with photos. See the Shop Returns & Replacement Policy for replacements and refunds.

7. Help

For any shipping query, email info@astrologics.in or WhatsApp +91 80100 44888 with your order number.

Company & grievance details

This website (astrologics.in) and the "Astro Logics" brand are owned and operated by Brainguru Technologies ("Astro Logics", "Company", "we", "us", "our").

• Operating address: Sector 2, Noida, Uttar Pradesh 201301, India
• General & support: info@astrologics.in · +91 80100 44888
• Grievance Officer (per the Information Technology Act, 2000 & rules, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023): reachable at grievance@astrologics.in or by post at the operating address above. We endeavour to acknowledge grievances within 48 hours and resolve them within 30 days.

Astro Logics provides astrological guidance for personal insight and well-being. It is not a substitute for professional medical, legal, financial, psychological or other licensed advice. You are responsible for the decisions you take.